Accessibility Statement
Digital Signet operates a publisher network. We want our content to be usable by anyone who needs it. This statement explains the standard we work to, what we have not done, and how to tell us when we have failed.
Our commitment
Accessibility matters to us because our sites publish reference content, and reference content has to be readable. We treat accessibility as continuous improvement rather than a one-time project. We make changes to specific pages as we find issues, and we run an annual self-assessment of digitalsignet.com.
The standard we work to
We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our internal benchmark. This is our target, not a certification.
We have not commissioned a third-party accessibility audit on digitalsignet.com or any other property in the network. We do not claim conformance with WCAG, EN 301 549, or any other formal standard. When we say we "work to WCAG 2.1 AA", we mean we use it as the yardstick when we make changes, not that any specific page has been verified against it.
Known issues
We are not perfect. Specific things we know about:
- Some sites contain complex pricing tables and comparison grids. Screen-reader users may find the relationships between cells unclear because we have not yet added the full set of
scope,headers, and caption attributes on every table. - Some interactive components, including calculators and comparison tools on parts of the network, may have keyboard-trap edge cases. We have not run end-to-end keyboard testing across all properties.
- We have not run automated or manual accessibility audits across the full network. Our review focus is digitalsignet.com first, then the highest-traffic properties.
- We do not yet provide alternative text on every chart or visualisation. Where alt text is missing, the chart's data is usually summarised in the surrounding paragraph; we are working on adding explicit alt text.
- Colour contrast on a small number of older pages may fall below WCAG AA thresholds. We are auditing and updating.
What we are working on
- An annual self-assessment of digitalsignet.com against WCAG 2.1 AA. The next is scheduled for April 2027.
- Addressing reported issues within 30 days where the fix is straightforward (alt text, table semantics, contrast).
- Adding alt text and improving table semantics on the highest-traffic pages first, then working down.
- Replacing components flagged by users as keyboard-unfriendly.
How to report a problem
If you find a barrier on any site in our network, email accessibility@digitalsignet.com with:
- The URL of the page where the issue occurs
- A short description of what was hard or impossible
- The browser and assistive technology you were using, if you are happy to share
We aim to acknowledge within five working days and to fix straightforward issues within 30 days. Larger structural changes take longer; we will tell you if your report needs that.
Legal context
We are a private publisher, not a public-sector body, so the UK Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018 do not apply directly to us. We aim for the same standard regardless. In the United States, our sites aim to be usable for everyone covered by the Americans with Disabilities Act (ADA); we do not claim formal ADA compliance.