Most voice AI evaluations end the same way: three vendor demos, an internal write-up, no decision. We end them differently. The voice agents we build for clients run on the exact stack that runs Bottie in production with paying users — sub-second latency, cited answers from your knowledge base, audit logging on every call, TCPA compliance where it matters. We have shipped voice AI. Most consultancies have not.
Voice receptionist on the inbound line. Voice sales agent on the outbound dialer. Voice training agent for new hires. Voice customer service agent on tier-one tickets. Pick the shape; we ship it against your stack.
Outbound qualification, inbound call triage, appointment setting, lead enrichment. The agent makes the call, qualifies against your ICP, books the meeting, hands the warm one to your closer. CRM updated automatically. TCPA scope built in for US engagements.
Tier-one inbound voice support that knows your product, your help centre, and your escalation rules. Handles common questions end-to-end, escalates the rest with full context. Reads from RAG over your knowledge base, cites the source.
New-hire onboarding by voice. Walk a new starter through the company, the policies, the systems. Voice-first courses with a live whiteboard for visuals. Compliance training with attestation. The L&D platform that does not need a click-through deck.
The phone-answering agent that books your meetings, takes your messages, qualifies your inbound, and routes urgent calls to a human. Always on. Knows your hours. Sounds like a person who works at your company, not a bot.
Most agencies that pitch voice AI have never shipped it. We have.
Bottie is our consumer voice AI product. Live at bottie.bot. Personal voice AI that remembers users across sessions. Built on LiveKit for sub-second WebRTC latency, ElevenLabs and Deepgram for voice synthesis and transcription, Claude for reasoning. Real users, paying monthly subscriptions, using the product to do their jobs. The corporate voice agents we build for clients run on the exact same stack we run Bottie on.
Abrakai is our voice-first website builder. Live at abrakai.com. You speak; the website builds itself. Same voice infrastructure, different application.
If you are evaluating voice AI vendors, ask each one to show you the voice product they have shipped to real users. We can. That is the difference between a consultancy that talks about voice and a studio that has done it.
Vendor-agnostic where it makes sense. Opinionated where it matters. We have stress-tested every component of this stack in production.
Outbound voice AI in the United States is regulated by the Telephone Consumer Protection Act (TCPA) plus a growing layer of state law. California Senate Bill 1001 requires AI disclosure on consumer calls. Florida and several other states are passing similar bills through 2026. Get the compliance wrong and the fines compound per call.
We build US voice sales agents with the compliance layer in scope, not as an afterthought. Consent capture, opt-out handling, AI self-disclosure, time-of-day restrictions, do-not-call list synchronisation, full audit trail of every call. Compliance is a meaningful chunk of the scope on US engagements and is included in the build, not bolted on. UK and Australia have lighter regulation; Ofcom rules and GDPR cover most of what we need to do for UK voice agents.
If your existing voice vendor cannot show you their TCPA process, that is the problem you are about to inherit. Ask them. Then ask us.
We work with mid-market sales, customer service, HR, and operations teams across the UK, US, and Australia. The voice agent shape changes per team; the underlying stack does not.
Outbound voice qualification, inbound triage, appointment setting, CRM update. Voice agents that move pipeline without burning SDR time on dials that go nowhere.
Tier-one voice support, escalation routing, knowledge-base-cited answers. The agent that handles the easy 60% so your team handles the hard 40% with full context.
Voice training and induction agents. New hire onboarding, compliance training, manager coaching. Replaces the boring side of L&D with something a new starter actually engages with.
Most clients start with a Voice Discovery, then commission a Voice Agent Build. Managed agents follow once the build is live and earning its keep.
We map the call flows, pick the first voice agent shape, design the integrations, scope the build. You leave with a written specification and a build estimate. Lowest-risk way to validate whether voice AI is the right answer for your team.
Pilot agent built end to end. Voice infrastructure, speech, reasoning, integrations, compliance layer, deployment, monitoring. Goes live with human-in-the-loop on every call until you trust it. We hand over runbooks and ownership.
We monitor uptime, tune behaviour as your business changes, push fixes when call patterns shift, keep the compliance layer current. Model and infrastructure costs passed through at cost. Monthly tweak session built in.
We build voice AI for mid-market companies in the UK, US, and Australia. Bottie and Abrakai prove the stack works in production. Your sales team, customer service team, HR team, or front-of-house can run on the same one.
